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Services

Lightblue Cognitive Solutions provide services in the Intelligent Automation (e.g. agents, process & document automation), Augmentation (e.g. conversational & generative AI) and Advanced Analytics (e.g. predictive & large language model) domains.

Artificial Intelligence Consulting

Let us help you by assessing your current AI maturity and industry specific trends, then prioritise and plan an AI Roadmap together with both your business and information technology stakeholders.

  • AI Readiness Assessment: Evaluating existing people, process and technology for AI readiness aka maturity.
  • AI Roadmap Development: Crafting strategic plans for AI integration.
  • AI Governance: Establishing guidelines and ethical considerations for AI use.


Our initiatives are tightly coupled to key performance indicators with a solid business value case to ensure return on investment.

AI Custom Solutions Development

At the forefront of artificial intelligence, our multi-disciplinary team specialises in designing and implementing custom AI solutions that drive innovation and efficiency. Leveraging extensive experience across a broad spectrum of AI domains, we deliver bespoke services tailored to meet your unique challenges:

  • Generative AI: Expertise in prompt engineering, fine-tuning, and training of large language models for comprehensive text, audio, and video generation.
  • Predictive Model Development: Custom development and training of machine learning models to forecast trends and automate decision-making processes.
  • Natural Language Processing: Advanced tools for enhanced language understanding, including text classification, extraction, and more.
  • Speech Recognition Solutions: Seamless integration of speech-to-text and text-to-speech technologies to enable robust voice-driven interactions.
  • Computer Vision Systems: Sophisticated image and video analysis applications that elevate operational capabilities.

Whether utilizing cutting-edge, proprietary platforms for enterprise-level solutions or selecting the optimal open-source software for project-specific needs, our approach is always tailored for the best fit. Experience the power of customized AI solutions designed to excel in complexity and scale.
generative ai

Generative AI Solutions

Generative AI is transforming industries by enabling machines to understand and create content with human-like flair and precision. From automating routine tasks to generating innovative solutions, this technology empowers businesses to leap ahead in efficiency and innovation. Discover how Generative AI can revolutionize your operations:

  • Content Creation: Automatically generate written content, such as articles, reports, and marketing copy, tailored to your specific audience and style requirements.
  • Design and Media Production: Create stunning visuals, from graphic designs to realistic animations, without the need for extensive manual input.
  • Personalized Experiences: Offer unique, customized interactions for customers by dynamically generating content that adapts to individual preferences and behaviors.
  • Data Analysis and Insights: Uncover patterns and predictions from complex datasets, enabling informed decision-making and strategic planning.
  • Automation and Efficiency: Reduce the time and cost associated with creative processes and data handling, allowing your team to focus on innovation and growth.

Embrace Generative AI and turn your creative and operational aspirations into reality with cutting-edge technology that scales with your ambitions.

Natural Language Processing Solutions

Elevate communication, understanding, and insights with our state-of-the-art Natural Language Processing (NLP) solutions. Designed to harness the power of language data, our NLP services transform textual information into actionable intelligence, enabling more informed decision-making and enhanced customer interactions. Discover the benefits of our tailored NLP offerings:

  • Text Analysis and Interpretation: Leverage advanced algorithms to analyze sentiment, extract key phrases, and detect themes across large volumes of text.
  • Chatbots and Conversational AI: Implement intelligent conversational agents that can understand and respond to user queries naturally and effectively.
  • Automated Content Generation: Generate high-quality, contextually relevant content automatically, saving time and resources while maintaining your brand’s voice.
  • Language Translation and Localization: Break language barriers and expand your reach by instantly translating content into multiple languages with high accuracy.
  • Document Processing and Classification: Automate the categorization, extraction, and analysis of information from documents to streamline workflows and reduce manual errors.

Partner with us to integrate cutting-edge NLP technologies into your business processes, enhancing efficiency and enriching customer experiences.

Predictive Analytics Solutions

Transform your business strategy with our cutting-edge Predictive Analytics solutions. By integrating data-driven insights into your decision-making process, we enable you to anticipate market trends, optimize operations, and enhance customer satisfaction. Our services are designed to put you ahead of the curve:

  • Trend Forecasting: Utilize advanced algorithms to predict future market movements, customer behavior, and resource needs with high accuracy.
  • Risk Assessment: Minimize potential risks by identifying and analyzing variables that could impact your business outcomes.
  • Customer Insights: Dive deep into customer data to understand purchasing patterns and preferences, tailoring your offerings to meet their needs.
  • Operational Optimisation: Improve efficiency and reduce costs by forecasting demand, managing inventory, and streamlining supply chain processes.
  • Churn Reduction: Identify at-risk customers and develop targeted interventions to enhance retention and loyalty.

With our robust Predictive Analytics tools, your business can not only respond to future events but actively shape them, ensuring sustained growth and competitive advantage.

Data Analytics Solutions

It all begins with the data, with a significant portion of each project’s effort being consumed in the identification, collection, cleansing and transformation of your data following the CRISP-DM (Cross-Industry Standard Process for Data Mining) approach.

  • Data Engineering – Building infrastructure for batch or real time / streaming data extraction, transformation, and loading (ETL).
  • Data Visualisation – Data is only as useful as when it is well communicated through dashboards and story boards.
  • Predictive Analytics – Analysing data to forecast trends, behaviours and associations.
  • Decision Management – Combination of Business Rules & Predictive Analytics capabilities.
  • Business Intelligence – Converting data into actionable insights for decision-making.

If you are concerned that your data is not sufficient to adequately train a new model don’t despair as we can generate synthetic data and / or leverage one of our proprietary industry specific data sets to ensure your models are effective.

Machine Learning Operations

Our bespoke AI solutions are engineered following the Machine Learning Operations (MLOps) approach which incorporates machine learning and software development practices into a single approach.

  • Exploratory data analysis (EDA) – Iteratively explore, share, and prep data for the machine learning lifecycle by creating reproducible, editable, and shareable datasets, tables, and visualizations.
  • Data Prep and Feature Engineering– Iteratively transform, aggregate, and de-duplicate data to create refined features. Most importantly, make the features visible and shareable across data teams, leveraging a feature store.
  • Model training and tuning – Use popular open source libraries such as scikit-learn and hyperope to train and improve model performance. As a simpler alternative, use automated machine learning tools such as AutoML to automatically perform trial runs and create reviewable and deployable code.
  • Model review and governance– Track model lineage, model versions, and manage model artifacts and transitions through their lifecycle. Discover, share, and collaborate across ML models with the help of an open source MLOps platform such as MLflow.
  • Model inference and serving – Manage the frequency of model refresh, inference request times and similar production-specifics in testing and QA. Use CI/CD tools such as repos and orchestrators (borrowing devops principles) to automate the pre-production pipeline.
  • Model deployment and monitoring – Automate permissions and cluster creation to productionise registered models. Enable REST API model endpoints. Monitor model functional and operational aspects.
  • Model Hosting – Provision of Model endpoints as a Service or deployed within your on-premise tin.
  • Automated model retraining – Create alerts and automation to take corrective action In case of model drift due to differences in training and inference data.

Training and Workshops

Any solution is only as good as its ability to fulfil an end users’ requirements and training forms an integral part of any implementation.

  • Employee Training – Educating staff on productivity enhancements possible with AI tools and custom developed AI applications.
  • Workshops for Executives – Tailored sessions for leadership on leveraging AI in business

Let us help you ensure your employees get the most out of AI.