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What is Artificial Intelligence or AI ? AI is simply Intelligence demonstrated by a computer. Intelligence is defined as a capacity for logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, and problem solving. How do I use AI in my business? AI can see pictures or video and identify objects and variations therein. AI can integrate into backend systems to automate tasks and get sensory data from and send inputs to internet of things devices. AI can be used to engage customers & employees conversing via unstructured text or voice. AI can discover meaning from large amounts of unstructured text documents or voice recordings and provide intelligent answers. What do you offer?
AI converse
Engage customers & employees via text chat
AI discover
Intelligent search and cognitive analytics
AI extend
Integrate voice, text or image understanding into your applications & the internet of things
AI automate
Integrate AI "the brains" with robotic process automation "the arms and legs"
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AI cognitive thought
Drive innovation with training algorithms and neural network architectures to infuse AI into your business.
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How do you deliver? We offer AI strategy, collaborative design & build, solution implementation and custom development with flexible consumption based commercial models. GET STARTED AI is a journey - why not get started with a short diagnostique to guide your organisation to real value. If you already have a use case in mind why not use us for a collaborative design and build in which we accelerate delivery with our library of pre-built AI solution components How do I get started?

Who we are

Lightblue Cognitive Solutions is an artificial intelligence consulting and software development house, delivering intelligent automation & advanced analytics solutions.

We specialise in composite application development and complex system integration leveraging best in class artificial intelligence technology partner platforms and solution components to rapidly deliver business value.

Building a cognitive enabled business depends on having access to machine learning and robotic process automation expertise, built on a robust technology platform, coupled to rapid deployment through pre-built solution components, to ensure your organisation’s intelligent automation journey is successful. Our passionate team believes that a smart and well-thought through cognitive strategy is what gives great organisations the edge.

We combine innovative thinking with practical business understanding coupled to our client’s industry knowledge to grow their businesses by developing creative, flexible solutions. Where we have identified repeatability, we productise our solutions, to enable new customers to leapfrog the competition with “out of the box” solutions.

Our cognitive solutions are used to improve customer engagement e.g. chatbots, improve customer satisfaction and operational efficiency e.g. digital assistants with cognitive search, email automation, intelligent document ingestion, speech to text, predictive analytics and even the enablement of new business models.

NEWS

AI Immersion Session with Africa Bank & The Field Institute

Great day of sharing and learning @ the Bandwith Barn working with the Field Institute as part of an African Bank Immersion in all things Artificial Intelligence.

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AI Expo Africa – AI TV – Interview with Alessandro Vignazia – LightBlue Cognitive Solutions

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IDC report names IBM the #1 market leader in AI

AI is rapidly becoming a ubiquitous fixture in enterprises worldwide. IDC estimates the AI market to already be worth $28.1 billion in revenue as of 2018. Although standing shoulder-to-shoulder in…

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CASE STUDIES

Santam – Agent Assistant

Santam turned to Lightblue Cognitive Solutions to conduct a proof of concept for their contact center agents. Powered by IBM Watson services, the solution proved its potential to enable Santam…

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Sanlam – Inbound Email Automation

Sanlam turned to Lightblue Cognitive Solutions to conduct a proof of concept for email automation. Powered by IBM Watson, Google & Microsoft AI services, the solution proved its potential to…

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Santam – Inbound Email Automation

Santam turned to Lightblue Cognitive Solutions to conduct a proof of concept for email automation. Powered by IBM Watson, Google & Microsoft AI services, the solution proved its potential to…

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