Drivers & Benefits
Spend less time struggling with your data. Automated ingestion and integrated natural language processing in a fully managed cloud service removes the complexity from dealing with natural language content.
Easily adapt Discovery’s understanding of your corpus with integrated machine learning to surface the most relevant answers. Teach Discovery to apply the knowledge of unique entities and relations in your industry or organization with Watson Knowledge Studio.
AI ready for business
Uncover deep connections throughout your data by using advanced AI functions out of the box, such as natural language queries, passage retrieval, relevancy training, relationship graphs and anomaly detection.
An application for your support workflow that intelligently finds and answers both simple and complex customer questions in context.
An application that is socially aware providing real-time visibility into perceptions about your business, products and services; e.g. a troll patrol that monitors abhorrent behavior and reports on it via dashboards
Enable a technician to access years of historical detail including performance, quality and repairs, plus manuals and bulletins in context. Technicians can become smarter and faster with each repair.
Provide users with frequently asked questions and access to intelligent search across your support and training documentation.
An application to extract domain-specific insights from vast amounts of research documents, industry journals and news content e.g. legal, taxation, contracts