In the Forrester New Wave™: Conversational Computing Platforms Q2 2018 IBM Watson Assistant is named as a Leader in conversational computing.
In an article IBM states –
“We are pleased to announce that in “The Forrester New Wave™: Conversational Computing Platforms, Q2 2018,” IBM Watson Assistant is named as a Leader in conversational computing. It has become increasingly important for businesses to build engaging interactions that deliver value to their customers, and IBM is proud to offer technologies that help developers and enterprises enhance those experiences.
The report evaluated the most significant conversational computing platforms, diving into each vendor’s current offering and strategy and including customer feedback. IBM was cited for its developer-friendly tools and enterprise expertise requirements, which give developers access to the tools and technologies they need while providing industry and enterprise support for their businesses. Our customers also appreciated IBM’s thorough understanding of enterprise requirements and Watson Assistant’s readiness for integration into a broader architecture.”